Delivery Policy




After the Governments announcement last night that all non essential businesses should close, Premier Door Handles have no choice but to close our Offices and Warehouse with immediate effect. Any orders placed through our Website during this uncertain time will be kept on hold until we are advised that we can resume normal business hours.


We would like to thank our Customers for their support and understanding during this difficult period and hope you all stay safe




PLEASE CHECK ALL GOODS CAREFULLY ON RECEIPT. Please notify us of any missing items, incorrect items or missing fixings asap within 7 days. Please do not fit any items with visible faults as once fitted we cannot refund or replace. 

Premier Door Handles ship to UK, and Ireland , we do not ship to Europe or rest of the World. 


Premier Door Handles offers FREE STANDARD DELIVERY to U.K. Mainland  postcodes except Scottish Highland postcodes & UK Island Postcodes on all orders over £70.00

Please see below for next day delivery option.

£5.95 STANDARD delivery charge is applied for orders  under £70.00 to Uk Mainland addresses 2-3 day delivery on stock items 

Isle of Wight  Free delivery over £70.00 and £5.95 under £70.00



Guaranteed next day UPS delivery £15.50 . Please call us for information on this option.


 HIGHLAND AND OFFSHORE -  For small orders to Highland and Island postcodes, please call us for alternative recorded delivery cost.


 AB36 - AB38 :: £10.25 for under £70.00 and £5.95 for over £70.00

AB40 :: £10.25 for under £70.00 and £5.95 for over £70.00

AB46 - AB50 :: £10.25 for under £70.00 and £5.95 for over £70.00

AB55 - AB58 :: £10.25 for under £70.00 and £5.95 for over £70.00

FK17 - FK21 :: £10.25 for under £70.00 and £5.95 for over £70.00

IV1 – 1V39  IV52 - IV54,  IV63 ::   £10.25 for under £70.00 and £5.95 for over £70.00

IV40 - IV51, IV55 - 56 :: £16.80 for under £70.00 and £10.95 for over £70.00

KA27 - KA28 :: £16.80 for under £70.00 and £10.95 for over £70.00

KW1 - KW14 :: £10.25 for under £70.00 and £5.95 for over £70.00

KW15 - KW17 :: £16.80 for under £70.00 and £10.95 for over £70.00

PA20, PA41 - 49, PA60 - 78 :: £16.80 for under £70.00 and £10.95 for over £70.00

PA21 - PA40 , PA80 :: £10.25 for under £70.00 and £5.95 for over £70.00

PH18 - PH26, PH30 - PH41, PH49-50,  :: £10.25 for under £70.00 and £5.95 for over £70.00

PH42 - PH44 :: £16.80 for under £70.00 and £10.95 for over £70.00

HS1 - HS9 :: £16.80 for under £70.00 and £10.95 for over £70.00

ZE1 - ZE3 :: £16.80 for under £70.00 and £10.95 for over £70.00



Northern Ireland - £11.75 for orders under £70.00 and £6.95 for orders over £75.00

Ireland - £16.80 on orders under £70.00 and £10.95 for orders over £70.00 


Orders of in stock items will be delivered by DPD within 2-3 working days of order being received. (Please see Terms and Conditions under ORDERS AND CONFIRMATION.

Orders to remote and offshore areas are 2-4 working day delivery

You will receive a confirmation e-mail confirming delivery date and an update from DPD on the day of delivery. 

Please contact us if you need your order urgently, we can arrange next day delivery, extra charges will apply for this service.

We can offer next day delivery before 10am or before 12 noon if your order is urgent, please call for costs.

Please advise on checkout where courier can leave your parcel if you will not be at home to sign for delivery e.g. with neighbour or in shed/garage etc or supply an alternative address.

Standard delivery will be by DPD Courier Service. Guaranteed next day delivery service will be by Fedex courier.  We have no control over Fedex or DPD  delivery times, schedules or costs.  

Premier Door Handles will not be held liable for any costs involved due to courier or stock delays. 


If delivery is attempted but no one is available to take delivery of the parcel, DPD will leave a card. Please call the local depot number on the card to re-arrange delivery within 5 Working Days.  After this time has lapsed if no contact has been made by the customer, DPD are bound to send the parcel back to Premier Door Handles. If the parcel is to be re-delivered back to the customer from Premier Door Handles, this will incur a delivery charge of £11.90 per parcel to cover the return cost and re-delivery cost.



After placing your order, if an item is out of stock at the Manufacturer, we will advise by telephone or email asap. We have no control over Manufacturers stock levels or restock timescales and due to the the scale and turnover of items at our suppliers, it is impossible for us to show every out of stock item on our website.  After consulting with the customer we will either hold the order until all of the items are in stock or send the in stock items and hold the out of stock item and despatch as soon as stock is available. This applies to all orders within the UK.

Back orders will be despatched automatically as soon as stock is available. 

Please notify us by email if a back order is no longer required and we will process a full refund. 

For overseas deliveries, due to the delivery costs involved, we cannot offer a split order, the order would be held and despatched when the complete order is available. 


Returns Policy >>